Shipping policy

DIGITAL DELIVERY POLICY

Last updated: 31 August 2026

DIGITAL PRODUCTS ONLY

All products sold through Purrfect Pages Studio are digital products. No physical product will be shipped, and no shipping or handling fee will be charged.

DELIVERY METHOD

After successful payment confirmation, the digital product and its download instructions will be delivered electronically to the email address provided during checkout.

A download link or access option may also be displayed on the order confirmation or order status page.

DELIVERY TIME

Digital products are normally delivered automatically within a few minutes after payment has been successfully completed.

Some payment methods might require additional processing or verification time. Delivery begins only after the payment has been confirmed.

IF YOU DO NOT RECEIVE YOUR DOWNLOAD

If you do not receive the download email:

  • check your spam, junk or promotions folder;

  • confirm that the email address entered during checkout is correct; and

  • allow up to 30 minutes for payment processing and email delivery.

If the download is still unavailable, contact us at PixelsandPages@outlook.com and include your name, order number and the email address used for the purchase.

CUSTOMS AND IMPORT CHARGES

Because all products are supplied electronically and no physical item is shipped, there are no shipping, customs or physical import charges.

CUSTOMER RESPONSIBILITY

Customers are responsible for providing a valid and accessible email address during checkout and for reviewing the file format, software and device requirements stated on the product page before purchasing.

STATUTORY RIGHTS

Nothing in this policy limits any mandatory rights available under applicable consumer protection law.